Privacy Policy

This Privacy Policy applies to the JobaSlips app, platform, website, APIs, support flows, and related services.

• Account and contact data, such as phone numbers, names, household details, addresses, and role assignments.
• Authentication and security data, such as OTP request records, session activity, device-linked access records, and fraud or abuse-prevention logs.
• Identity and recovery data, such as verification status, identity-document uploads, recovery requests, and review notes where those features are used.
• Employment, payroll, document, and recordkeeping data, such as employment terms, payroll entries, payslips, service certificates, contracts, leave, advances, references, and support history.
• Worker finance and planning data, such as budgeting or savings-goal information, where those features are used.
• Billing and transaction data, such as subscription status, app-store purchase information, and entitlement records.
• Technical and usage data, such as app and service diagnostics, request metadata, and performance or reliability signals.

• to provide and operate the service;
• to authenticate users and secure accounts;
• to generate, store, and deliver documents and payroll records;
• to support worker access to payslips, service certificates, and work history;
• to provide support, recovery, moderation, and incident handling;
• to process subscriptions, entitlements, and billing workflows;
• to improve reliability, troubleshoot issues, and prevent fraud or abuse; and
• to comply with legal obligations and defend or resolve claims or disputes.

We may share information with:

• service providers that help us host, secure, store, process, or deliver the service;
• OTP, messaging, communication, or notification providers;
• billing, app-store, payment, or entitlement providers;
• professional advisers, auditors, insurers, or regulators where needed;
• law enforcement, courts, regulators, or other authorities when required by law or reasonably necessary to protect rights, safety, or the integrity of the service; and
• a buyer, investor, or successor in connection with a merger, financing, restructuring, sale, or transfer of all or part of the service or business.

We keep information for as long as needed for the purposes described above and for any additional period required or permitted by law, dispute handling, fraud prevention, billing, legal hold, audit, or security needs.

• Employer, worker, payroll, payslip, service-certificate, contract, and employment records may be retained for ongoing worker access, employer recordkeeping, or lawful retention purposes.
• Household archives are generally designed around long-term recordkeeping rather than immediate hard deletion, and archived records may remain stored for about seven years by default unless a different retention rule, exception, or legal hold applies.
• Support, recovery, and security records may be retained while needed to review or defend prior account actions and incidents.

If you ask us to delete an account, we will aim to delete, de-identify, or close account-linked personal information that is no longer needed. Some data may still be retained.

• Deleting an employer account does not necessarily erase worker-facing payslips, payroll history, service certificates, employment records, audit logs, or support records connected to that employment.
• Deleting a worker or former-worker account does not necessarily erase employment history, issued payslips, service certificates, or records that remain necessary for worker entitlements, lawful retention, dispute handling, billing, fraud prevention, or security.
• Where records are retained, access may move to archived, restricted, or read-only handling rather than active use.

You can submit a public deletion request on the Account Deletion page.

• You can update some account information inside the app or by using support.
• You can request account deletion or closure, subject to verification and any record-retention limits described above.
• You can stop using the app at any time, although record retention may still apply to some data already collected.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No security measure is perfect, and we cannot guarantee absolute security.

JobaSlips and its service providers may process or store data in Namibia and in other countries where our providers operate. By using the service, you understand that data may be processed in multiple jurisdictions.

JobaSlips is not intended for account creation or direct use by persons under the age of 18. If we learn that we collected personal information directly from a person who was not allowed to create an account, we may restrict or close access and take appropriate steps under this Policy and our Terms.

We may update this Privacy Policy from time to time. The current version will be posted here.

For deletion requests or privacy-related support, use the in-app support flow or the public Account Deletion page.