Try inside the app first
If you can sign in, the in-app delete option is usually the quickest and safest path.
JobaSlips legal
Account Deletion
Use this page to request deletion of a JobaSlips app account in Namibia outside the app, including for Google Play account-deletion compliance.
We may verify first
Support may need to confirm the phone number, role, household, or worker access before deleting.
Some records may remain
Issued payslips, employment proof, billing, support, audit, and security records may still be retained.
Delete inside the app
If you are signed in, the quickest path is the delete-account option in your profile or support area. You may also request deletion outside the app by using the form on this page.
What usually happens when an employer account is deleted
- We may close or disable the employer's app access and remove or minimize account-linked personal data that is no longer required.
- We may still keep household, payroll, billing, support, audit, and security records where needed.
- Worker-facing records such as payslips, service certificates, employment history, and related compliance records may remain retained so they continue to exist as employment records and worker entitlements.
What usually happens when a worker or former-worker account is deleted
- We may remove or minimize app-only data that is no longer needed, such as active session or profile access data and certain optional planning records.
- We may still keep employment history, issued payslips, service certificates, support, audit, fraud-prevention, and security records where needed.
- Some records may remain archived or available for re-verification later because the worker remains entitled to proof of work history and issued payroll records.
What we may retain even after deletion
- issued payslips, service certificates, and employment history records;
- payroll, billing, subscription, and transaction records;
- support, incident, audit, fraud-prevention, and security logs;
- records needed for legal compliance, dispute resolution, or legal hold; and
- records needed to protect worker entitlements or verify prior access.
Verification and timing
Before completing deletion, JobaSlips may ask you to verify the phone number linked to the account, confirm your identity, or clarify which household or worker access you want removed. Deletion timing can depend on pending payroll, support, fraud, or legal-hold issues.
Submit a public deletion request
Use the phone number linked to your JobaSlips account. If you are an employer with access to more than one household on the same phone number, support may confirm whether your request applies to one household or all linked employer access.