Delete app access first
If you can sign in, the app is usually the fastest way to request deletion because it already knows which account is yours.
JobaSlips legal
Account Deletion
Use this page to request deletion of a JobaSlips app account in Namibia outside the app, including for Google Play account-deletion compliance.
Plain English first
Deletion in plain language
Deleting an account should be easy to request, but payroll records need careful handling because they can affect workers and employers later.Cancel paid renewal separately
Deleting JobaSlips access does not cancel a Google Play subscription. Cancel it in Google Play before or after sending the deletion request.
We may verify the request
Support may confirm your phone number, role, household, or worker access before deleting or closing anything.
Some proof may remain
Issued payslips, service certificates, billing, support, audit, and security records may remain if they are still needed.
Deleted does not mean hidden from lawful records
A worker may still need proof of work history, and an employer may still need lawful payroll records after app access closes.
Try inside the app first
If you can sign in, the in-app delete option is usually the quickest and safest path.
We may verify first
Support may need to confirm the phone number, role, household, or worker access before deleting.
Some records may remain
Issued payslips, employment proof, billing, support, audit, and security records may still be retained.
Cancel a Google Play subscription
Uninstalling JobaSlips or deleting a JobaSlips account does not cancel an active Google Play subscription. If you have a paid plan, open Google Play subscription management and cancel the JobaSlips subscription separately. Cancellation normally stops the next renewal while paid access continues until the end of the current paid period.
Delete inside the app
If you are signed in, the quickest path is the delete-account option in your profile or support area. You may also request deletion outside the app by using the form on this page.
What usually happens when an employer account is deleted
- We remove household memberships and active employer access. We also remove mutable contact and invoice-profile details, pending adult invites, employer tax and social-security identifiers, recovery proofs, account exports, stored notifications, saved payroll setup, and household sync traces.
- If the sign-in identity has no worker role and no other household, we remove that identity, its trusted devices, and its push tokens. An unrelated worker role or another household remains available.
- We still keep the records listed below where they are needed for payroll, employment, billing, support, audit, security, legal compliance, disputes, or worker entitlements.
- Worker-facing records such as payslips, service certificates, employment history, and related compliance records may remain retained so they continue to exist as employment records and worker entitlements.
What usually happens when a worker or former-worker account is deleted
- We remove active worker sessions and account linking. We also remove the worker's private budget and savings data, future-job opportunity profile, stored app notifications, and push-token registrations.
- We may still keep employment history, issued payslips, service certificates, support, audit, fraud-prevention, and security records where needed.
- Some records may remain archived or available for re-verification later because the worker remains entitled to proof of work history and issued payroll records.
What we may retain even after deletion
- issued payslips, service certificates, and employment history records;
- payroll, billing, subscription, and transaction records;
- support, incident, audit, fraud-prevention, and security logs;
- records needed for legal compliance, dispute resolution, or legal hold; and
- records needed to protect worker entitlements or verify prior access.
Verification and timing
Before completing deletion, JobaSlips may ask you to verify the phone number linked to the account, confirm your identity, or clarify which household or worker access you want removed. Deletion timing can depend on pending payroll, support, fraud, or legal-hold issues.
We aim to acknowledge and begin reviewing a verified request without undue delay and normally within 30 days. We will explain if a legitimate legal, security, dispute, or record-retention issue delays completion or prevents deletion of a specific record.
JobaSlips is operated by Hex-Tech Software Technologies CC. For deletion follow-up, use the request reference returned by this form or email info@jobaslips.com.
Submit a public deletion request
Use the phone number linked to your JobaSlips account. If you are an employer with access to more than one household on the same phone number, support may confirm whether your request applies to one household or all linked employer access.